Meet the Management

Leading industry professionals with proven experience in managing our client's experience.

Fun Facts about Steve
    Time at Paradigm:
  • 6 Years
    • Most Valuable Skill:
  • Good Listener
    • Hidden Talent:
  • Landscape design. I grew up on a farm and still enjoy playing in the dirt.
    • Passions Outside the Office:
  • I enjoy spending time with family and friends. Especially time at the lake.

Steve Gegen
Shareholder & Board Member

Fun facts about Bill:
    Time at Paradigm:
  • 11 Years
    • Most Valuable Skill:
  • Helping to get people into the right spot/position to be successful
    • Hidden Talent:
  • Guitar
    • Passions Outside the Office:
  • I love live music and its power to affect people

Bill Haggar
Shareholder, Board Member, and CFO

Fun facts about Rob:
    Time at Paradigm:
  • 16 Years
    • Most Valuable Skill:
  • Listening
    • Hidden Talent:
  • Dominating co-workers in Fantasy Football.
    • Passions Outside the Office:
  • Faith, Family, and the Miami Hurricanes

Rob Falconio
Executive Vice President / Chief Operating Officer
 Works closely with the management team on company and department growth and goals

Fun facts about Michelle:
    Time at Paradigm:
  • 9 Years
    • Most Valuable Skill:
  • Interpersonal Communications
    • Hidden Talent:
  • Baking. I hate to bake but am good at it, so on occasion I honor requests.
    • Passions Outside the Office:
  • Spending time with my three daughters Taylor, Kinley and Sienna (2 human, 1 canine) and my two grand dogs Willow and Jade. Travel and hiking with my fiancé Jay are also passions of mine!

Michelle McQueary
Director of Client Services
 Manages the client experience through consulting and marketing

Fun facts about Steve:
    Time at Paradigm:
  • 13 Years
    • Passions Outside the Office:
  • Spending time with grandkids

Steve Roberts
Vice President of Training
Oversees the development and delivery of over 1,000 pipeline safety training programs in 44 states, annually

Fun facts about Tim:
    Time at Paradigm:
  • 15 Years
    • Most Valuable Skill:
  • Patience
    • Hidden Talent:
  • I have yet to find it, it's hidden pretty well
    • Passions Outside the Office:
  • Golfing, it's a great way to get away from it all

Tim Friesen
Vice President of Operations
Oversees the implementation of pipeline company programs & liaison meetings

Fun facts about Steve:
    Time at Paradigm:
  • 20 Years
    • Most Valuable Skill:
  • Inquisitive: I ask a lot of questions of staff
    • Hidden Talent:
  • Juggling and give me a 6 (or less) letter word I can tell you how many letters of that word are in the phrase "Merry Christmas"
    • Passions Outside the Office:
  • Family: My wife is an avid marathon runner; I hope to complete one this year. My son is involved in theater. Through him, I've become interested in theater productions.

Steve McGaffin
President
Provides our talented team an environment in which to thrive

Fun facts about Amanda:
    Time at Paradigm:
  • 3 Years
    • Most Valuable Skill:
  • Problem Solving
    • Hidden Talent:
  • Singing
    • Passions Outside the Office:
  • My family, crafting, reading, and cooking

Amanda Bolander
Software Development Manager
Organizes and manages development projects and tasks

Fun facts about Katie:
    Time at Paradigm:
  • 5 Years
    • Most Valuable Skill:
  • Time management
    • Hidden Talent:
  • I'm pretty speedy on a 10-key!
    • Passions Outside the Office:
  • I have three kids, ages 16, 14, and 12. My oldest cheers for high school sports, so we attend a lot of games! My younger two are golfers. We spend a lot of time walking the course and looking for lost golf balls!

Katie Ricke
Controller
Plans, directs, and coordinates all accounting operational functions

Fun facts about Matt:
    Time at Paradigm:
  • 21 Years
    • Most Valuable Skill:
  • I am "pretty handy" at most things
    • Hidden Talent:
  • Not that I can un-hide
    • Passions Outside the Office:
  • Get Outside! #GravelCycling has replaced my prior passion for ultra-running

Matt Brunett
Vice President GIS & Product Development
Plans for and implements all aspects of Geographic Information Systems (GIS)-related projects

Fun Facts about Bill
    Time at Paradigm:
  • 3 Years
    • Most Valuable Skill:
  • Automation and Server management
    • Hidden Talent:
  • I can speak some Chinese
    • Passions Outside the Office:
  • World Travel

Bill Miche
IT Manager
Directs the IT Team in daily tasks and secure practices

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